FAQ

Majestic Rug Wash is conveniently located at 2A Bay View Terrace, Claremont, next to Australia Post. We offer dedicated parking at the rear for easy drop-off and pick-up. Additionally, we provide delivery services within the Perth Metro area for your convenience.

The duration of the cleaning process depends on the type and condition of the rug. Typically, it takes between 7 to 10 days. We will provide you with an estimated timeline when you bring in your rug.

In most cases, you can expect the cleaning process to take around 7 to 10 days. The timing may vary depending on your rug’s material, size, and condition, and you receive a clear timeline after assessment. This allows you to plan with confidence and peace of mind.

Yes. You can arrange pick-up and delivery within the Perth Metro area for added convenience. We coordinate a time that suits your schedule, collect your rug, and return it once the cleaning or restoration is complete, creating a smooth and reassuring experience.

You receive a careful, specialised cleaning and restoration process designed for delicate handmade rugs. We assess the fibres, dyes, and condition first, then apply the most suitable treatment to help lift soiling, refresh appearance, and protect the rug’s structure. For valuable pieces, this measured approach supports both beauty and long-term preservation.

You can trust us with Persian, antique, silk, and other valuable handmade rugs that need gentle, specialised care. Our process is designed for delicate fibres and considered handling, so it is well suited to treasured pieces that deserve a more refined approach than standard carpet cleaning.

Yes. We use specialised, hands-on cleaning methods that are suited to delicate, antique, silk, and handmade rugs. Our approach is careful and measured, allowing us to clean thoroughly while protecting the fibres, dyes, and original character of each rug.

Your quote depends on the rug’s size, fibre type, condition, and the level of care required. Stains, odours, moth damage, repairs, and restoration needs can also affect the final price. After assessment, you receive a clear and tailored quote so you know what is involved before any work begins.

You can request a quote by contacting Majestic Rug Wash and sharing a few details about your rug, including its size, material, and any visible concerns. If helpful, you can also mention stains, odours, fraying, or damage. We then assess the information and provide a tailored quote for your rug care needs.

Before your rug is collected or brought in, we recommend a light note of any visible issues such as stains, odours, fraying, or moth damage. If possible, please keep the rug dry and avoid attempting home cleaning, as this can sometimes set stains or affect delicate dyes.

Yes. We provide professional rug valuation and certification services for Persian, antique, and other valuable handmade rugs. Each piece is assessed with care, so you receive a clear and informed understanding of its quality, condition, and significance.

Yes. You can bring your rug to us for careful treatment of stains, odours, and moth damage. We assess the condition first and recommend the most suitable cleaning or restoration approach, always with gentle handling and preservation in mind. For valuable rugs, this careful process helps protect both appearance and integrity.