FAQ

Majestic Rug Wash is conveniently located at 2A Bay View Terrace, Claremont, next to Australia Post. We offer dedicated parking at the rear for easy drop-off and pick-up. Additionally, we provide delivery services within the Perth Metro area for your convenience.

The duration of the cleaning process depends on the type and condition of the rug. Typically, it takes between 7 to 10 days. We will provide you with an estimated timeline when you bring in your rug.

You begin with a careful assessment of your rug’s condition, fibre type, and any areas of wear or damage. From there, you receive restoration work tailored to the piece, using specialised methods that support both appearance and structure. This measured approach helps preserve the character of your rug while renewing its beauty.

In most cases, you can expect the cleaning process to take around 7 to 10 days. The timing may vary depending on your rug’s material, size, and condition, and you receive a clear timeline after assessment. This allows you to plan with confidence and peace of mind.

You can bring in Persian, antique, silk, and other delicate handmade rugs for specialist cleaning. Each rug receives gentle, careful treatment suited to its fibres and construction, helping protect its colour, texture, and value.

Yes. You can arrange pick-up and delivery within the Perth Metro area for added convenience. We coordinate a time that suits your schedule, collect your rug, and return it once the cleaning or restoration is complete, creating a smooth and reassuring experience.

Your quote depends on the size, material, age, and overall condition of your rug, as well as any specialist treatment it requires. After assessment, you receive a transparent quote that reflects the care your rug needs, with no unnecessary detail and no guesswork.

Before your rug is collected or brought in, we recommend a light note of any visible issues such as stains, odours, fraying, or moth damage. If possible, please keep the rug dry and avoid attempting home cleaning, as this can sometimes set stains or affect delicate dyes.

You can contact us with the rug details, including size, material, age, and condition, and we will guide you through the next step. For the most accurate quote, we may recommend an in-person assessment, as delicate rugs often require individual evaluation before any work begins.

Yes. We use specialised, hands-on cleaning methods that are suited to delicate, antique, silk, and handmade rugs. Our approach is careful and measured, allowing us to clean thoroughly while protecting the fibres, dyes, and original character of each rug.

Yes. We provide professional rug valuation and certification services for Persian, antique, and other valuable handmade rugs. Each piece is assessed with care, so you receive a clear and informed understanding of its quality, condition, and significance.

In many cases, yes. We assess each rug carefully and recommend the most suitable treatment for stains, odours, and moth-related damage. Some marks may improve significantly with cleaning, while more severe damage may require restoration work to achieve the best possible result.