FAQ

Majestic Rug Wash is conveniently located at 2A Bay View Terrace, Claremont, next to Australia Post. We offer dedicated parking at the rear for easy drop-off and pick-up. Additionally, we provide delivery services within the Perth Metro area for your convenience.

The duration of the cleaning process depends on the type and condition of the rug. Typically, it takes between 7 to 10 days. We will provide you with an estimated timeline when you bring in your rug.

In most cases, you can expect the cleaning process to take around 7 to 10 days. The timing may vary depending on your rug’s material, size, and condition, and you receive a clear timeline after assessment. This allows you to plan with confidence and peace of mind.

Yes. You can arrange pick-up and delivery within the Perth Metro area for added convenience. We coordinate a time that suits your schedule, collect your rug, and return it once the cleaning or restoration is complete, creating a smooth and reassuring experience.

You begin with a careful assessment of your rug’s fibres, condition, and visible wear. From there, you receive specialised cleaning to remove deep soil, followed by controlled drying to help the rug settle evenly. If your rug needs further attention, you can also discuss repairs or restoration options designed to support both appearance and structure.

You can bring Persian, antique, silk, handmade, and other delicate or high-value rugs for specialist care. Each rug is handled with a measured, thoughtful approach so the cleaning method suits the fibres, dyes, and condition of the piece.

Yes. We use specialised, hands-on cleaning methods that are suited to delicate, antique, silk, and handmade rugs. Our approach is careful and measured, allowing us to clean thoroughly while protecting the fibres, dyes, and original character of each rug.

Your quote is guided by the rug’s size, fibre, age, condition, and the level of cleaning or restoration required. Stains, odours, moth damage, and any repairs can also influence the final price. After assessment, you receive a clear, considered quote so you know what to expect.

You can arrange a quote by bringing your rug in for assessment or by contacting Majestic Rug Wash to discuss your needs. If you are in the Perth Metro area, you may also be able to organise convenient pick-up and delivery. Each quote is prepared after a careful review of the rug.

Before your rug is collected or brought in, we recommend a light note of any visible issues such as stains, odours, fraying, or moth damage. If possible, please keep the rug dry and avoid attempting home cleaning, as this can sometimes set stains or affect delicate dyes.

Yes. We provide professional rug valuation and certification services for Persian, antique, and other valuable handmade rugs. Each piece is assessed with care, so you receive a clear and informed understanding of its quality, condition, and significance.

Yes. You can have stains, odours, and moth damage assessed and treated with specialist care. Because every rug responds differently, the best approach depends on the fibres, dyes, and extent of the damage. The aim is always to treat the problem carefully while protecting the character of your rug.